PRESS RELEASE
Global ferry operator DFDS continues to make waves across Europe following a record-breaking award-win at the prestigious World Travel Awards.
The Danish-headquartered company was named 'Europe's Leading Ferry Operator 2023' in its 12th consecutive win at the awards ceremony which acknowledges, rewards and celebrates excellence in the travel, tourism and hospitality industries.
Voted for by passengers and travel industry peers, the award represents DFDS’s commitment to unrivalled service, unparalleled reliability, and an unwavering dedication to passenger satisfaction.
As part of this year’s award nomination, DFDS celebrated the reasons why it continues to get nominated for, and win, the coveted title year after year – its amazing people.
From the dedicated bakers who wake at 2am each morning to handcraft delicious bread for breakfast to the helpful customer care team who ensure each guest’s booking is smooth sailing, DFDS shared the personal stories of the people behind every journey to shine a spotlight on the care, passion and dedication that is felt by its passengers but not always seen. A way of making the invisible, visible.
While reflecting on the success of the award win, DFDS’s Vice-President and Head of Passenger, Kasper Moos, said: “The recognition as Europe's Leading Ferry Operator for 2023 is a direct reflection of the hard work and passion demonstrated by every member of our team.
“It also acts as a reminder that our story is not just one of ferries and destinations, but a celebration of the journey. It reinforces our commitment to providing exceptional service and memorable experiences for our passengers who have consistently chosen DFDS as their preferred Ferry operator.
“I want to express my heartfelt gratitude to everyone who voted for us and showed their support – especially our passengers. Their belief in our service inspires us to continually strive for excellence.
“I hope this accolade will also encourage people who have perhaps never travelled by ferry to experience the pleasure of sea travel and discover DFDS for the first time.”
DFDS operates a diverse network of ten passenger routes across Europe, carrying more than 4.7million passengers between:
· Amsterdam-Newcastle
· Copenhagen-Oslo and Frederikshavn-Oslo
· Dover-Calais, Dover-Dunkirk, Dieppe-Newhaven and Rosslare-Dunkirk on the Channel
· Paldiski- Kapellskär, Klaipeda-Karlshamn and Klaipeda-Kiel in the Baltics
Following the indented acquisition of FRS Iberia/Maroc, DFDS will be welcoming a further 750 employees and 1.9million passengers as it expands its network with three short-sea routes across the Strait of Gibraltar connecting Spain and Morocco.
For more information about DFDS’s ferry services please visit www.dfds.com.
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About DFDS:
DFDS provides ferry and transport services in and around Europe, generating annual revenues of EUR 2.3 bn.
DFDS delivers high reliability to more than 10,000 freight customers through ferry and port terminal services and transport and logistics solutions.
For more than 4.7 million passengers, it provides safe overnight and short sea ferry services.
Its 12,000 employees are located on ships and in offices across 20 countries. DFDS was founded in 1866, is headquartered in Copenhagen, and listed on Nasdaq Copenhagen.
In the UK, DFDS operates passenger ferry services on routes from Dover to Calais, Dover to Dunkirk, Newcastle to Amsterdam and Newhaven to Dieppe.
DFDS has been named ‘Europe’s Leading Ferry Operator’ for 12 years running (2012-2023), as well as the ‘World’s Leading Ferry Operator’ for the last 12 years (2011-22) (currently nominated in the 2023 awards).
DFDS currently operates up to 54 sailings a day between Dover and Calais and Dunkirk. DFDS also offers two daily sailings between Newcastle and Amsterdam. In addition, the UK network includes a passenger and freight service between Newhaven and Dieppe, which has four daily sailings and is owned by Transmanche Ferries.
For further information about DFDS, or to find out about the latest sailing times, fares and offers across all routes from the UK, visit www.dfds.com.
In the UK, DFDS operates passenger ferry services on routes from Dover to Calais, Dover to Dunkirk, Newcastle to Amsterdam and Newhaven to Dieppe.
DFDS has been named ‘Europe’s Leading Ferry Operator’ for 12 years running (2012-2023), as well as the ‘World’s Leading Ferry Operator’ for the last 12 years (2011-22) (currently nominated in the 2023 awards).
DFDS currently operates up to 54 sailings a day between Dover and Calais and Dunkirk. DFDS also offers two daily sailings between Newcastle and Amsterdam. In addition, the UK network includes a passenger and freight service between Newhaven and Dieppe, which has four daily sailings and is owned by Transmanche Ferries.
For further information about DFDS, or to find out about the latest sailing times, fares and offers across all routes from the UK, visit www.dfds.com.